Um Hi, Comcast?
Friday, November 17, 2006"Yeah, I called this weekend about our cable and internet service being out. You said you'd have someone call on Monday to schedule an appointment to check it out and hopefully get it working?"
"Yes, what can we do for you?"
"It's Wednesday."
"..."
"Ok, It's Wednesday and I still haven't gotten a call, can we please schedule something?"
"Oh, hold on, let me transfer you over to Tech Support"
"I dialed the number listed next to Tech Support on the bill, who am I talking to?"
"This is Customer Service, Let me transfer you..."
GAH!!!!!!!! Come on people. Yes, I have done "support" work before and I do realize that a lot of the people asking for said support probably should not be using the technology they're requesting support with. But to assume they won't even know which number is the right one to call?????
So I get sick and have to go insane watching what little was recorded on the PVR. That and digging through far too many movies to not really find anything that piqued my interest. For TWO days. I hate the changing of the seasons, it always messes with me. I drive home and it's dark out so I get all sleepy, yet it's way before I normally go to sleep. When sleepy time comes around I'm no longer tired and can't sleep. I can get by on five or less hours of sleep a few nights in a row, but there's a wall to be hit somewhere.
Blah so I'm at work and in theory Comcast is at Slacker HQ right now fixing the cable. I'm sure I missed some of the shows I'm addicted to as well. Problem is I don't remember which ones since my oh so loverly PVR remembers all that for me.
Blah, at least I feel better, now only if I could get rid of the horribly stiff back cause by other things.
Anyway, I will be posting this weekend (or I pity the person who has to take my call at Comcast), so stay tuned!
Lata tatas!
posted by Chief Slacker @ 4:39 PM,
1 Comments:
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At Sat Nov 18, 11:15:00 PM,
Carrie said...
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dude... I feel your pain.
hope it all got straightened out; I'd just be plain bitchy if I was missing my shows! hah!